Refunds policy

In the unlikely event that your flowers arrive damaged please notify us within 24 hours.

We guarantee our bouquets for 5 days from delivery provided that the care instructions are followed.

We endeavour to dispatch all of our flowers in perfect condition. In the unlikely event that your flowers have been damaged in transit please keep the flowers and contact us within 24 hours of receipt. We cannot be liable for claims reported outside of this time.

Where possible we will offer to replace the damaged flowers, however if this is not possible we will offer a full refund to the purchaser.